Complete Vendor Guide
Join the BravoHomesUK vendor network and grow your trade business across the UK
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BravoHomesUK Grows Your Trade Business
Get more jobs, build your reputation, and get paid — all in one place
BravoHomesUK connects approved tradespeople directly with landlords and property managers. Your Trust Score strengthens your profile, but routing still depends on service category fit, approval status, coverage data, and current assignment rules. Build a track record, get verified, and keep your routing details accurate.
Steady Job Flow
Property managers assign jobs directly — no chasing leads
Trust Score
Every completed job builds your score and boosts your profile ranking
Verified Badge
Trade certifications verified on profile = higher trust = more work
Fast Payments
Payments processed within 30 days of job completion via Stripe
Routing Fit
Jobs are matched by service category first, then filtered and ranked using coverage, capacity, and assignment rules.
Invoice & History
Full earnings history and downloadable invoices always available
Jump to a Section
Current Platform Workflow (April 2026)
Follow this route to stay visible in assignment pools and keep payouts smooth.
- Complete vendor profile, service categories, documents, and bank details for full eligibility.
- Keep routing coverage and availability accurate so assignment logic can match you correctly.
- Respond quickly to assigned jobs within deadlines to avoid automatic reassignment.
- Post status updates and completion evidence so landlords can approve without delays.
- Track earnings history and invoice records from your vendor dashboard.
Payout Trace Linking
Vendor payouts are automatically linked to maintenance jobs, related properties, and payment records so your earnings trail is complete.
- Job, property, and payout references are auto-linked in the background.
- References are independent and never derived from one another.
- You should not create or edit reference codes manually.
- Use your vendor payments and job history pages for end-to-end proof.
Welcome to BravoHomesUK Vendor Network!
BravoHomesUK connects professional trade vendors (plumbers, electricians, gas engineers, builders, decorators) with property owners, landlords, and letting agents across the UK. As a vendor in our network, you'll have access to:
Regular Job Opportunities
Get matched with maintenance requests that fit your service categories and real coverage setup.
Build Your Reputation
Earn trust score points and positive reviews from satisfied clients.
Transparent Payments
Clear pricing, secure payments, and timely bank transfers (BACS/Faster Payments).
Dashboard & Analytics
Track your jobs, earnings, ratings, and performance metrics.
Step-by-Step Registration Guide
Visit Registration Page
Go to Vendor Registration
Or click "Join as Vendor" in the footer of any page.
Fill Personal Information
- Choose a unique username
- Provide your email address (for notifications)
- Enter first and last name
- Phone number (primary contact)
- Create a strong password (minimum 8 characters)
Company Details
- Company Name: Your business name (e.g., "ABC Plumbing Services Ltd")
- Registration Number: Business Registration Service (BRS) number (optional)
- Service Areas: Locations where you operate (e.g., "London, Manchester, Birmingham, Bristol")
- Response Time: How quickly you respond (e.g., "Within 24 hours", "Same day")
- Pricing Type: Choose Hourly, Fixed Rate, Per Job, or Negotiable
Select Service Categories
Choose all services you offer:
- Plumbing
- Electrical Work
- HVAC Systems
- Carpentry & Woodwork
- Painting & Decorating
- Roofing & Waterproofing
- Cleaning Services
- Pest Control
- Landscaping & Gardening
- Security Systems
- Appliance Repair
- And 15+ more categories...
Upload Documents (Increases Trust Score)
| Document | Required? | Trust Score |
|---|---|---|
| ID or Passport | Recommended | +20 points |
| Business License | Optional | +10 points |
| Insurance Certificate | Optional | +10 points |
| Trade Certifications | Optional | +10 points |
LinkedIn Profile (Optional)
Add your LinkedIn profile URL for +30 trust score points!
Example: https://www.linkedin.com/in/yourprofile
Submit Application
Review all information, accept terms and conditions, and submit.
You'll receive a confirmation email immediately and be logged into your account.
What is Trust Score?
Your Trust Score is a 0-100 rating that reflects your credibility, verification status, and customer satisfaction. Higher scores mean more visibility and job opportunities.
Trust Score Breakdown
Verification Points (70 total)
- LinkedIn Verified: 30 points
- ID Document Verified: 20 points
- Business License: 10 points
- Insurance Certificate: 10 points
- Trade Certifications: 10 points
Performance Points (30 total)
- Customer Reviews: Up to 20 points
- Based on average rating from completed jobs
- 5-star rating = 20 points
- 4-star rating = 16 points
- 3-star rating = 12 points
Trust Score Tiers
Highly Trusted
Top priority for job assignments. Featured in search results.
Trusted
Good standing. Regular job opportunities.
Verified
Basic verification complete. Build your reputation.
New Vendor
Complete verification to increase your score.
What Happens After Registration?
Review Timeline: 3-5 Business Days
-
Document Verification (1-2 days)
Our team reviews all uploaded documents for authenticity and validity.
-
LinkedIn Verification (if provided)
We verify your LinkedIn profile to confirm professional identity.
-
ID Document Verification (1-2 days)
Using OCR technology or manual review to verify ID/Passport.
-
Background Check (2-3 days)
Standard background check for safety and reliability.
-
Final Decision
Approval or request for additional information.
Email Notifications
You'll receive emails when:
- Application is submitted (confirmation)
- Review process starts
- Documents are verified
- Additional information is needed
- Application is approved or rejected
How Job Assignment Works
Job Matching Algorithm
The platform routes maintenance work using the current vendor assignment rules:
- Property lock comes first: if a property is locked to a vendor, that vendor is prioritised.
- Service category fit comes next: you must offer the right service for the job.
- Priority routing can then adjust order: postcode/category rules can move certain vendors ahead.
- Location and radius support eligibility: your postcode, coordinates, and service radius help the system apply coverage and strict-radius checks.
- Capacity and ranking matter after that: workload, response profile, reliability, and related signals help order the eligible pool.
Radius Control (Critical for Assignment Quality)
In your vendor profile, open Job Pool Radius Preferences and configure these settings carefully:
- Enable strict radius matching: Only jobs inside your configured service radius will appear in your pool and auto-routing.
- Choose distance unit: Set display to Miles or Kilometers based on how you price and travel.
- Keep service category radius updated: Each service category has its own radius limit and directly affects what jobs you receive.
Job Workflow
1. Job Offer
Receive notification when assigned to a maintenance request. View job details, location, and client information.
2. Accept Job
Review and accept the job. Contact client if needed. Schedule visit within your committed response time.
3. Complete Work
Perform the service professionally. Upload completion photos. Submit invoice for payment processing.
Your Vendor Dashboard
Access your dashboard to:
- Available Jobs: Browse maintenance requests matching your services
- Active Jobs: Track ongoing jobs with status updates
- Job History: View completed jobs and earnings
- Reviews & Ratings: See customer feedback
- Earnings Summary: Track income and pending payments
- Profile Management: Update services, rates, and availability
Tips to Maximize Your Success
DO
- Respond to job offers within 2 hours
- Communicate clearly with clients
- Arrive on time for scheduled visits
- Upload before/after photos of work
- Provide accurate time estimates
- Request payment only after completion
- Maintain professional appearance
- Follow up after job completion
- Keep your profile updated
- Ask for reviews from satisfied clients
DON'T
- Accept jobs you can't complete
- Ghost clients or ignore messages
- Overcharge or add hidden fees
- Leave jobs incomplete
- Share client information
- Subcontract without permission
- Work without proper tools
- Skip safety precautions
- Argue with clients publicly
- Request upfront payments
Building 5-Star Reputation
- Quality Work: Always deliver high-quality, professional service
- Clear Communication: Keep clients informed throughout the process
- Punctuality: Arrive on time and meet deadlines
- Transparency: Be honest about costs, timelines, and any issues
- Professionalism: Dress appropriately and maintain professional conduct
- Problem-Solving: Address issues promptly and find solutions
- Follow-Up: Check that clients are satisfied after completion
How Payments Work
Payment Process
- Job Completion: Mark job as complete and upload verification photos
- Submit Invoice: Enter final costs (parts + labor) through the platform
- Client Review: Property owner/agent reviews and approves invoice
- Payment Processing: BravoHomesUK processes payment via Stripe
- Disbursement: You receive payment directly to your UK bank account (2-3 business days via BACS)
Invoice Requirements
All invoices must include:
- Job description and completion date
- Itemized breakdown (labor, materials, transport, VAT if applicable)
- Photos of completed work
- Your UK bank account details (sort code, account number)
- VAT number (if VAT registered)
Payment Terms
Vendor registration and membership are completely free. We charge a single flat platform fee per completed job, deducted automatically from your invoice.
12%
Platform Fee
(deducted from invoice)
2-3 days
Payment Processing
(after approval)
BACS
Bank Transfer
(direct to your account)
Common Questions
Q: How long does approval take?
A: Typically 3-5 business days. Applications with complete documentation and verification are processed faster.
Q: Is there a registration fee or membership charge?
A: No. Joining BravoHomesUK as a vendor is completely free — there is no registration fee and no monthly membership charge. We deduct a 12% platform fee from each completed job invoice to cover payment processing and platform costs. That’s the only cost.
Q: Can I work in multiple locations?
A: Yes! List all areas where you provide services. You'll only receive jobs from those locations.
Q: What if I get a bad review?
A: You can respond to reviews professionally. Focus on resolving issues and maintaining high quality on future jobs. One bad review won't significantly impact your trust score if you have many positive reviews.
Q: Can I decline job offers?
A: Yes, but excessive declines may affect your visibility. Only accept jobs you can realistically complete.
Q: How do I increase my trust score?
A: 1) Upload all verification documents, 2) Verify LinkedIn profile, 3) Complete jobs professionally, 4) Earn 5-star reviews.
Q: What if my application is rejected?
A: You'll receive an email explaining the reason. You can reapply after 30 days with updated documentation.
Q: Can I update my rates?
A: Yes, you can update your hourly/fixed rates anytime from your vendor dashboard.
Q: What happens in case of disputes?
A: BravoHomesUK mediates disputes between vendors and clients. We review evidence from both parties and make fair decisions.
Q: What certifications do I need?
A: This depends on your trade. Gas engineers must be Gas Safe registered — this is a legal requirement under the Gas Safety (Installation and Use) Regulations 1998. It is a criminal offence to carry out gas work without registration. Electricians carrying out domestic electrical installation work in England must be registered with a competent person scheme (NICEIC, NAPIT, or ELECSA). Public liability insurance (minimum £1m) is not legally required but is expected by landlords and agents. Some councils require DBS checks for vendors working in properties with vulnerable tenants.